支持
需要帮助？先查看常见问题，或直接给我们发邮件。
常见问题
RenewList 会连接银行账户吗？
不会。订阅信息由你手动添加或导入，RenewList 不读取银行或信用卡账户。
RenewList 能替我取消订阅吗？
不能。App 可以帮助查找取消入口，但最终取消操作需要你在服务商、Apple 或付款平台完成。
用于识别的照片会上传吗？
不会。照片文字识别在设备上完成，原始图片不会上传。
如何在设备间同步？
Pro 用户可以开启 iCloud 同步。数据保存在你自己的 iCloud 账号中。
为什么没有收到提醒？
请检查 App 内提醒日期，以及 iOS 的通知权限和专注模式设置。系统状态可能影响通知送达时间。
如何备份或删除数据？
你可以在设置中导出 CSV 备份或删除本地记录。若使用 iCloud，请先关闭同步，再删除云端副本。
Support
Need help? Browse the answers below or send us an email.
Frequently asked questions
Does RenewList connect to my bank?
No. You add or import subscription information yourself. RenewList does not read bank or credit-card accounts.
Can RenewList cancel a subscription for me?
No. The app can help you find a cancellation page, but you must complete cancellation with the provider, Apple, or the payment platform.
Are photos uploaded for text recognition?
No. Photo text recognition happens on your device, and original images are not uploaded.
How do I sync between devices?
Pro users can enable iCloud sync. Your data is stored in your own iCloud account.
Why did I not receive a reminder?
Check the reminder date in the app, plus iOS notification permission and Focus settings. System conditions can affect delivery time.
How do I back up or delete my data?
Use Settings to export a CSV backup or delete local records. If you use iCloud, turn off sync before removing the cloud copy.